Why do I need a physical location? (Telehealth/Homebased)

Insurance carriers require all credentialed providers, including home-based & telehealth-only providers, to have a real physical address that will be posted on public directory websites. P.O. boxes or mailboxes and UPS stores are not accepted. If you work from your home, be aware that your home address will be listed online in provider directories.

Providers may opt to use a Virtual Office or a registered agent if they have a physical mailing address. Behavioral Health providers in Oregon may also inquire with Portland Therapy Center about rental of virtual-only locations, as well. If you have questions or concerns about this, please let us know when you sign up.